Last updated: 13/03/2019

 

Who is the everyday people data controller?

 

Kat Hounsell, Founder of Everyday Organisations Ltd T/A everyday people 

1 Clay Hill Cottages, Warningcamp, Arundel, West Sussex, BN18 9QN

 

What are your individual rights when it comes to data?

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1. The right to be informed

2. The right of access

3. The right to rectification

4. The right to erasure

5. The right to restrict processing

6. The right to data portability

7. The right to object

8. Rights in relation to automated decision making and profiling

 

This privacy policy states how everyday people meets these rights. If you have any questions relating to your individual rights when it comes to data please contact us at kat@everyday-people.co.uk or send us mail to: 1 Clay Hill Cottages, Warningcamp, Arundel, West Sussex, BN18 9QN. We will action your request as soon as possible, and at latest within one month of receipt.

 

Please note that providing data as a potential customer is not obligatory, however to further a business relationship we will likely need access to data such as name, contact details and invoice details in order to fulfil a contract with you.

 

What type of information do we collect?

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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name and email).

 

How do we collect personal information?

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When you get in touch via our website or download any files from our website, as part of the process, we collect personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated below only.

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Why do we collect such personal information?

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We collect such Non-personal and Personal Information for the following purposes:

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1. To provide and operate the Services;

2. To be able to contact our Visitors and Users with personalised service-related notices and promotional messages;

3. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

4. To comply with any applicable laws and regulations.

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How do we store, use, share and disclose your personal information?

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

If you contact us via our ‘say hello’ page or download any files from our website, then your contact details and nature of the enquiry will be manually stored on our CRM system Hubspot. If we have received no communication from you for 18 months, and you have not opted in to receive outbound marketing from everyday people, then we shall delete all personal data from Hubspot 18 months from last known correspondence.

 

Hubspot takes data protection very seriously – more information on Hubspot security measures can be found here.
 

How do we communicate with our site visitors?

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We may contact you with your Consent in response to a submission via our 'say hello' page or file downloads. If we hold a Contract with you we may also contact you in order to deliver on the contract, resolve a dispute, to send updates about our company, or as otherwise necessary to contact you to enforce our Terms & Conditions, applicable national laws, and any agreement we may have with you. For all these listed purposes we may contact you via email, telephone, text message or mail.

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How do we use cookies and other tracking tools?

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Visitor Analytics is a simple website analytics service which measures the traffic and visitors' general details of the customers' websites. Collecting these statistics, a website can make their visitors' experience better (e.g. which pages they visit and when, where they are approximately located, where does a user land first or if they are coming from a specific referral).

Basically, as a website owner using Visitor Analytics, we are using cookies to collect data about visitors' device type and screen size, approximate location, browser, OS, IPs, page visits, bounce rate, conversions and popular content on the website. All this data is pseudonymized and Visitor Analytics will never use the collected data to identify individual users or to match it with additional information on an individual user. Each visitor has control over the cookies placement.

How do you control cookies?

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You can control and/or delete cookies as you wish by checking your browser settings on each device - for details, see aboutcookies.org.

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For further information, please check Visitor Analytics’ Terms Of Use and Cookie Information

 

How can you withdraw consent?

If you don’t want us to process your data anymore, please contact us at kat@everyday-people.co.uk or send us mail to: 1 Clay Hill Cottages, Warningcamp, Arundel, West Sussex, BN18 9QN. We will action your request as soon as possible, and at latest within one month of receipt.

 

Privacy policy updates

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at kat@everyday-people.co.uk or send us mail to: 1 Clay Hill Cottages, Warningcamp, Arundel, West Sussex, BN18 9QN

 

Now you have read that… let’s get back to what we do best.
 

Helping your organisation to thrive!

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